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Medical Schemes and Chronic medication

This is to everyone that makes use of chronic medication. When you as member, submit your new script to the pharmacy, please make copies before handing it in. You may ask the Pharmacy to provide you with a copy of the proof of submission for your own records.

We have now identified a situation where chronic medication was paid out of the savings, depleting it and leaving the chronic benefit in tact. By the time this was picked up it was too late to back date the claims.

By LAW the pharmacies only have to keep a script for 6 months before it is archived making it very difficult to assist members.

ALWAYS make 100% sure that your chronic medication is registered with your Scheme.